Refund policy

Do to the nature of our products, refunds are not eligible. All Sales are FINAL.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Please contact us immediately and our team will do our best to exchange your purchase without a hassle. **Exchanges are only allowed on orders that are NOT fulfilled*

You can always contact us for any return/damage/exchange questions at customerservice@shopplnm.com

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